Accounts Receivable - Onsite Cebu

Account Receivable Specialist

Responsibilities

• The RPM Accounts Receivable Specialist is responsible for managing and maintaining the customers' accounts he/Her is assigned to. Making sure the money customers owe isn’t past due. Reconcile and review the different accounts to ensure that all payments are accounted for and properly posted. Additionally, the Accounts receivable Specialist needs to verify discrepancies and resolve clients’ billing issues, working closely with the operations (sales team) to do this.

Responsibilities are as follows and not limited to

• Understand all the billing differences and processes we currently have (managing customers portals).
• Make sure we have all the necessary documents to invoice our customers, at a minimum: Proof of Delivery (POD)
• Send invoices/statements in a timely manner and follow all the requirements and frequencies that each of the customers has.
• Check/request payment statuses.
• Perform internal and external audits for each account, to make sure there are no discrepancies or rejections from the customer.
• If there are rejections, work closely with the sales team to get this solved or adjusted in our systems.
• Work on any payment adjustments or write-offs, if needed.
• Make sure the TMS (Turvo)M Magnus for our vehicle side and the Accounting System (NetSuite) are in balance.
• Update all the customers’ information such as: Turvo/ Magnus: Billing email / AP Contact / Billing requirements.
• NetSuite: Last “Statement of account” SOA or Audit, Activities (Statements,
• audits…etc.)
• Save all the proper documentation (audits, statements with feedback from the customer) under each customer folder in Finance SharePoint for visibility.
• Keep an excel file with all the accounts assigned so it’s easier to track.
• Perform all other duties and projects assigned.
• Respond to all internal and external requests (Via email) in a timely manner.
• Other duties as assigned.
• The Account Receivable Specialist should meet the following metrics:
• KPI’s Monthly Value
• Invoices Processed / Activity 500

BI Reports 40

• Accomplish all the activities with the frequency already established.
• Work on different projects and complete them before the deadline.
• Provide responses in a timely manner.
• Attend all the scheduled meetings with the team, sales team and customers if needed.
• Be available on all the channels of communication and be attentive to messages and urgent requests.

Requirements

• Excellent research and record-keeping skills
• Excel skills (Intermediate or higher)

Team building

• Analytical and problem-solving skills.
• Time management.
• Advance communication and organization skills.
• Proficiency in administrative and documentation procedures.
• An understanding of LTL process.
• Data entry.
• Understanding of the Cash flow within a company.

Preferred

• An understanding of transportation management systems.