Digital Revenue Coordinator

• The Digital Revenue Operations Specialist supports accurate revenue tracking, campaign order management, lead reconciliation, billing support, and operational execution across multiple digital business units. This role serves as an important connection point between Sales, Client Success, Finance, and Operations, ensuring campaign information is accurately entered, updated, confirmed, and documented throughout the life of an order.
• The position requires strong attention to detail, comfort working across multiple systems, and the ability to manage recurring deadlines while supporting internal teams and client-facing processes.

Key Responsibilities

CPL Campaign Reconciliation & Confirmation

• Manage monthly CPL lead-count reconciliation and confirmation processes.
• Coordinate with clients for final lead counts by the 15th of the month
• Provide an internal estimated lead counts by the third business day, using the prior month’s scrub rate, and update once finalized.
• Coordinate Adobe Sign confirmation requests for Salem Media Reps (SMR) and Salem Web Network (SWN) campaigns by the 10th day of the month.
• Collect and organize third-party reporting required for SMR and SWN CPL campaigns.
• Work with internal teams to resolve discrepancies in lead counts or reporting.

Salesforce Revenue Tracking

• Maintain accurate CPL campaign information in Salesforce to support revenue recognition and forecasting.
• Update Salesforce Quantity fields weekly and monthly using current estimated lead counts from CPL pacing documentation.
• Create new monthly product lines for auto-renewal campaigns.
• Update Salesforce on the first business day of the following month with final estimated CPL lead counts.
• Review entries for accuracy and address discrepancies that could impact revenue reporting.

Insertion Order Management

• Create and maintain Counterpoint insertion orders for geotargeted Trump Golf campaigns.
• Update Counterpoint orders monthly based on campaign reporting and delivery.
• Create all One World Sales insertion orders in Salesforce.
• Create Web Network insertion orders in Salesforce.
• Create Townhall Media insertion orders in Salesforce.
• Ensure orders accurately reflect campaign terms, products, dates, quantities, and revenue.

Client Payment & Billing Support

• Assist with payment collection from clients.
• Follow up on outstanding balances and coordinate with appropriate internal stakeholders when payment issues arise.
• Maintain accurate documentation of payment-related activity and client communication.

Training & Operational Support

• Train team members on Counterpoint, campaign reporting, payment collection processes, Salesforce workflows, and other operational procedures.
• Provide ongoing training and support to Therese, Kristi, and other team members as needed.
• Serve as backup support for the broader support team during periods of high volume, scheduled absences, or other coverage needs.
• Document processes and help maintain consistent operational procedures across the team.

Core Competencies

Strong attention to detail and commitment to data accuracy

Ability to manage recurring weekly and monthly deadlines

Strong organizational and time-management skills

Ability to work across Sales, Finance, Client Success, and Operations teams

Clear written and verbal communication

Ability to identify and resolve reporting or order discrepancies

Comfort managing multiple campaigns and business units simultaneously

Ability to train and support other team members

Strong follow-through and accountability

Preferred Systems Experience

Salesforce

Counterpoint

Adobe Sign

Campaign pacing and reporting platforms

Microsoft Excel or similar spreadsheet tools

Digital advertising order-management and reporting systems

Measures of Success

Success in this role will be measured by the accuracy and timeliness of CPL reconciliation, Salesforce revenue updates, insertion-order creation, payment follow-up, and monthly reporting processes. The role will also be evaluated on its ability to reduce operational errors, maintain clean revenue records, meet established deadlines, and provide dependable training and backup support across the organization.