AI Content Operations Manager

Join Insider One as an AI Content Operations Manager, where you will play a crucial role in building the next generation of our global content marketing function. You will design and operate our AI-powered content engine, create and deploy content across various channels, and maintain strong editorial standards. This is a unique opportunity to combine your editorial judgment, campaign thinking, and hands-on AI expertise in a fast-paced global environment.

About Insider

• To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile
• We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there
• If this sounds like who you are and where you aspire to be, we are excited to meet you

Responsibilities

• Design, build, and continuously improve AI agents, automations, and workflows for content creation, adaptation, approval, and distribution.
• Review and edit all marketing content using your best judgement and taste, and subject matter expertise, ensuring accuracy, relevance, and brand alignment.
• Plan and execute integrated campaigns in collaboration with Brand, Design, Product Marketing, Demand Generation, PR, Regional Marketing, and other teams.
• Knowledge of SEO, GEO and modern content performance best practices

Requirements

• Demonstrable experience using generative AI tools in a professional marketing environment
• Comfortable balancing automation with human creativity, judgement and accountability
• 5+ years of experience across content marketing, campaign marketing, editing or a related field, preferably within B2B SaaS or technology
• Excellent project management skills and the ability to manage multiple priorities in a fast-paced global environment
• A systems mindset, with the curiosity and confidence to experiment, learn and challenge existing ways of working
• Experience working with senior executives and translating complex ideas into clear, compelling communications
• Excellent writing, editing and editorial judgement across multiple formats and audiences
• Experience building AI workflows, automations, agents or repeatable content production systems
• Strong understanding of campaign development and cross-channel content delivery
• Strong stakeholder management skills and a collaborative approach to working across teams

Preferred

• Familiarity with APIs, automation tools, AI platforms or marketing technology is an advantage