Senior Software Engineer (Voice Agents)

Join our team as a Senior Software Engineer and help revolutionize healthcare access. You'll design and build backend services that power real-time voice agents, integrate with healthcare systems, and drive design decisions on APIs and data models. With a focus on patient-centered design, you'll have the opportunity to make a meaningful impact in the healthcare industry.

About Athelas

A patient-centered mindset. You design for the person on the other end of the line, not just the metrics

Responsibilities

• Design and build backend services in Python that power real-time voice agents, including call orchestration, conversation state, tool execution, and EHR write-back.
• Architect low-latency pipelines connecting telephony, ASR, LLMs, and TTS into a single conversational loop, ensuring seamless integration and performance.
• Lead integrations with healthcare systems (like Epic, Cerner, athena, and others) for scheduling, eligibility, and intake, driving design decisions on APIs, data models, and event-driven workflows.

Requirements

• 4+ years of backend software experience, primarily in Python
• A track record of designing and shipping production services, APIs, and data models that others build on

Deep experience with async, event-driven, or real-time systems

• Strong fundamentals in testing, LLM evaluation, observability, and reliability
• Bias for action, an ownership mindset, and the judgment to know when to move fast and when to slow down
• An intuition for how people interact with automated assistants through voice and text, where the rules are different than icons and buttons

Pay

USD 170,000 - 230,000