jobapplier

Sales Engineer (Ambient AI)

Athelas

Skills

Required

  • Salesforce
  • Slack
  • juggle several pilots
  • multiple EHRs
  • documentation
  • workflows
  • HIPAA
  • SOC 2
  • HITRUST

Preferred

  • Ambient AI
  • integration
  • ambulatory EHR
  • athenahealth
  • eClinicalWorks
  • AdvancedMD
  • NextGen
  • DOM
  • SQL

Commure as a Sales Engineer specializing in Ambient AI. In this presales role, you will partner with Account Executives on various pilots and work closely with Engineering, implementation, and operations teams to ensure success.

About Athelas

A strong sense of ownership. Pilots launch on an SE's approval, and you take that responsibility seriously

Responsibilities

  • You will be responsible for scoping pilots, building EHR integrations, bringing advanced AI into the pilot, managing templates, keeping pilots healthy, enabling the sales team, and ensuring a smooth handoff to implementation.
  • Success will be measured by the timely launch of pilots, effective triaging of in-pilot issues, provider usage of Ambient AI, and seamless handoffs to implementation.
  • Partner with Account Executives on Commure Ambient pilots and advanced AI pilots with healthcare practices, ensuring successful implementation and integration.
  • Lead the technical scoping call for each pilot, working directly with providers and decision makers to capture specialty, note types, EHR, and workflow.
  • Own the pilot Slack channel as the thread of record, triage in-pilot requests, and keep status and usage current in Salesforce.

Requirements

  • The ability to explain to a physician or technical teams how ambient AI builds a note, where it can miss, and what to do about it, in plain language
  • Strong organization. You can juggle several pilots across multiple EHRs, keep Salesforce current, use Slack as your thread of record, and write updates that are short and specific
  • Healthcare fluency: clinical documentation, specialty workflows, HIPAA, and the security questionnaires (SOC 2, HITRUST) that come with selling into practices
  • 3–7 years in sales engineering, solutions engineering, implementation, or healthcare IT. Engineers who want to spend more time with customers are welcome

Preferred

  • Hands-on experience with at least one ambulatory EHR (athenahealth, eClinicalWorks, AdvancedMD, NextGen, ModMed, Practice Fusion, WebPT). Epic, Cerner, or Meditech Expanse is a plus
  • Comfort reading and debugging an integration: browser automation, DOM, REST APIs, JSON schemas, HL7/FHIR. You can use SQL and internal tooling to figure out why a note didn't land

Pay

USD 120,000 - 135,000