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Solutions Engineer (Expansion)

Darktrace

Skills

Required

  • cloud
  • cybersecurity / SaaS
  • AI
  • networking
  • AWS / Azure / GCP
  • security architectures
  • Solutions Engineering
  • LLM
  • ML
  • NLP

Preferred

  • SOC tools
  • SIEM
  • SOAR
  • EDR/XDR
  • solution alignment
  • value realization

Join Darktrace, a leading cybersecurity company, as a Solutions Engineer on the Expansion Team. In this role, you will partner with Expansion Account Executives and Technical Success Managers to drive growth within existing customers. You will lead the technical expansion process, shape account strategy, uncover growth opportunities, and demonstrate measurable outcomes across the customer lifecycle. You will also engage technical and executive stakeholders, translate capabilities into business value, and work with various teams to drive adoption and resolve challenges.

Partnership with Expansion Account Executives and Technical Success Managers to drive growth within existing customers.

Responsibilities

  • Leading the technical expansion process through discovery, solution alignment, use case development, and value realization.
  • Identifying expansion opportunities, risks, and technical whitespace, and translating insights into new use cases and expansion opportunities.

Requirements

  • Bachelor’s degree or higher preferred (or equivalent experience)
  • Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures

Strong communication, analytical, and consultative selling skills

  • Experience in Solutions Engineering, pre-sales, or technical account roles (cybersecurity/SaaS)
  • Proven ability to expand accounts, design solutions, and influence stakeholders
  • Fundamental understanding of AI technologies (LLM, ML, NLP)

Preferred

  • Relevant Cloud, Security, and/or AI certifications are a plus
  • Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments