Technical Account Manager (Technical Advisory)

Sonar, a leading company in code quality and security solutions.

Responsibilities

• As a Technical Account Manager, you will be responsible for growing the usage of the Sonar solution within accounts, increasing overall account maturity, and lowering the risk of churn.
• You will establish Sonar as a trusted advisor, influence the product roadmap, and promote the Sonar methodology.
• Promouvoir l'utilisation de la solution Sonar au sein des comptes et augmenter la maturité globale des comptes.
• Établir et maintenir Sonar en tant que conseiller de confiance dans le compte, en écoutant activement et en formalisant les douleurs techniques du client.

Requirements

• This role requires a strong background in software development or DevOps engineering, as well as experience in customer-facing activities.
• Contribuer aux plans de gestion des comptes avec les représentants des ventes, en élaborant la stratégie technique adaptée au contexte du compte.
• Excellent presentation skills with strong written and verbal communication skills
• Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
• A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovationsAutonomy to run your activity/plans with limited supervision
• High listening skills and the ability to formalize and abstract elements expressed by customers and partners

Attention to details

• Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users
• At least 5 years of experience in pre- or post-sales customer-facing activities

Benefits

• Enjoy a competitive benefits package, including healthcare coverage, retirement plans, and generous time off.