Technical Account Manager

Join Dynatrace, a leading software company focused on providing innovative solutions for enterprise observability. As a Technical Account Manager, you will serve as a trusted technical advisor and primary account contact for key customers, driving platform success, adoption, and long-term value. This senior role requires strong technical judgment, executive presence, and ownership across long-running customer engagements.

• Strategic Success Planning & Management: Maintain a success plan tied to customer business objectives and manage end-to-end service delivery across the customer account.
• Technical Advisory & Architecture: Serve as the primary technical authority; guide architecture discussions, platform health reviews, and provide deployment guidance.
• Adoption & Optimization: Accelerate adoption by positioning and prescribing enablement plans, identifying new use cases, and driving best practices.