Advanced Implementation Consultant

Staffbase as an Advanced Implementation Consultant, where you will leverage your delivery and technology expertise to ensure an outstanding experience for new and existing customers. You will lead customer implementations, manage project plans and resources, and communicate implementation status and issues.

Lead new Staffbase customer implementations, managing project plans and resources for onboarding and growth phases.

Responsibilities

• You will also build and sustain in-depth product knowledge, understand customer use cases and requirements, and establish and oversee the customer's initial adoption and training.
• Ensure a plan is in place for each engagement for deployment, change management, and adoption programs, and communicate implementation status.
• Build and sustain in-depth product knowledge regarding core products, and apply best practices for enterprises to customer implementations.

Requirements

• This role requires professional fluency in Spanish, 2-5 years of consulting experience, and project management experience.
• Passion for cloud technologies
• Professional fluency in Spanish is required for this role
• 2-5 years of consulting experience
• 2-5 years of client-facing experience

Project management experience

• Self-motivated team player ready to embrace a fast-paced, high-growth environment
• Strong application functional expertise, expertise in business application deployment cycles, as well as strong account management expertise

Preferred

• Several years of experience working on enterprise-scale deployments
• Familiarity with implementing Software-as-a-Service solutions

Nice to have: comms background