Enterprise Project Manager

Join our team as an Enterprise Project Manager, where you will lead bespoke implementations and custom solution engagements for our Fortune 100 customers. You will own the end-to-end plan for each engagement, align stakeholders, manage scope, coordinate implementation partners, and translate technical complexity into plain-language decisions. This role requires a calm demeanor under pressure, a genuine care for the customer, and the ability to navigate complex, multi-stakeholder technical programs. You will have the opportunity to make a real impact by launching solutions that reach hundreds of thousands of employees at some of the most recognizable brands in the world.

Assumer la responsabilité de la planification et de l'exécution de projets d'engagement personnalisés, en veillant à ce que le client ne fasse l'expérience que d'une seule chronologie claire.

About Staffbase

If you love a hard problem, a room full of stakeholders, and the moment it all goes live, this is your kind of work

Responsibilities

• Aligner les parties prenantes du client, y compris les équipes informatiques, de communication et d'exploitation, avec nos ingénieurs de solutions, spécialistes de l'intégration et responsables du succès client.
• Proven ability to build and manage detailed project plans, budgets, and resource allocation across multiple concurrent enterprise engagements
• Experience partnering cross-functionally with Sales, Solutions Engineering, and Customer Success to ensure seamless handoffs from implementation to steady-state support

Requirements

• Gérer les changements de portée avec chaleur et clarté, afin que le travail personnalisé reste réalisable et que les demandes de changement soient soulevées tôt.
• Calm under pressure, genuine care for the customer, and the judgment to know when to escalate and when to solve
• Demonstrated track record running formal governance on complex, multi-stakeholder technical programs, ideally at consultancy or enterprise-software scale
• A bias toward ownership: you plan the work, you drive the work, and you own the outcome
• Working knowledge of PM tooling and delivery frameworks (e.g., Jira, Smartsheet, MS Project, Agile/Scrum ceremonies) to keep distributed teams aligned
• Comfortable owning a hard conversations both internally and with the customer when scope and timeline collide, not just reporting status
• Excellent written and verbal communication skills, with experience delivering executive-ready readouts, steering committee updates, and status reporting
• Proven ability to facilitate discussions with multiple customer stakeholders with competing priorities, sustaining constructive dialogue and long-term relationship integrity
• Fluency in translating between technical teams and business owners, and comfort around integrations, data, security, and migration conversations
• 8+ years of project or program management experience, leading complex, enterprise software implementations or custom solution engagements, ideally for Fortune 100 or similarly sophisticated customers