Enterprise Project Manager
Staffbase
- Ottawa, Canada
- Mid Level
- 8+ years
- Posted
Skills
Required
- PM tooling and delivery frameworks
- Jira
- Smartsheet
- Agile / Scrum
Preferred
- integrations
- migration conversations
Join our team as an Enterprise Project Manager, where you will lead bespoke implementations and custom solution engagements for our Fortune 100 customers. You will own the end-to-end plan for each engagement, align stakeholders, manage scope, coordinate implementation partners, and translate technical complexity into plain-language decisions. The ideal candidate will have 8+ years of project or program management experience, fluency in translating between technical teams and business owners, and a bias toward ownership.
A bias toward ownership: you plan the work, you drive the work, and you own the outcome
About Staffbase
If you love a hard problem, a room full of stakeholders, and the moment it all goes live, this is your kind of work
Because the work is real, visible, and hard in the best way. You will lead launches that reach hundreds of thousands of employees at some of the most recognizable brands in the world. You will build things that have never been built on our platform before. And you will do it alongside a team that genuinely likes each other and takes pride in getting the hard ones right
Responsibilities
- Assumer la responsabilité de la planification et de la gestion de l'ensemble du projet, de l'élaboration de la portée à la mise en œuvre.
- Coordonner les partenaires d'implémentation et les experts internes pour garantir des transitions fluides et que rien ne tombe entre les mailles du filet.
- Faciliter les discussions avec plusieurs parties prenantes du client ayant des priorités concurrentes, en maintenant un dialogue constructif.
- Fluency in translating between technical teams and business owners, and comfort around integrations, data, security, and migration conversations
- Experience partnering cross-functionally with Sales, Solutions Engineering, and Customer Success to ensure seamless handoffs from implementation to steady-state support
Requirements
- Working knowledge of PM tooling and delivery frameworks (e.g., Jira, Smartsheet, MS Project, Agile/Scrum ceremonies) to keep distributed teams aligned
- Calm under pressure, genuine care for the customer, and the judgment to know when to escalate and when to solve
- Proven ability to facilitate discussions with multiple customer stakeholders with competing priorities, sustaining constructive dialogue and long-term relationship integrity
- 8+ years of project or program management experience, leading complex, enterprise software implementations or custom solution engagements, ideally for Fortune 100 or similarly sophisticated customers
- Comfortable owning a hard conversations both internally and with the customer when scope and timeline collide, not just reporting status
- Proven ability to build and manage detailed project plans, budgets, and resource allocation across multiple concurrent enterprise engagements
- Demonstrated track record running formal governance on complex, multi-stakeholder technical programs, ideally at consultancy or enterprise-software scale
- Excellent written and verbal communication skills, with experience delivering executive-ready readouts, steering committee updates, and status reporting
