Service Technician

§ Know, identify and act according to consumer experience management standards § Know, consider and act according to all relevant legal requirements within area of accountability § Provide consumer information about proper use and care of Miele products § Perform timely and thoroughly troubleshooting, diagnostics and repairs § Sell accessories, consumables, contracts and appliances § Communicate proactively § Keep technical knowledge up to date by regular completion of training § Report improvements regarding the quality of appliances § Manage and optimize spare part stock § Manage complaints according to Miele policies and guidelines § Maintain company assigned property § Ensure keeping local technical guidelines (e.g.

safety tests) and norms in day-to-day business 24.000-26.000 eur annually