Junior IT Specialist

Your responsibilities providing first-line IT support and troubleshooting; preparing and configuring laptops, peripherals and workplaces; supporting employee onboarding and offboarding; managing IT equipment, inventory and hardware lifecycle activities; handling incidents and service requests through ServiceNow; maintaining operational documentation.

Requirements

• Our requirements first experience in IT Helpdesk / 1st Line Support; communicative level of English; willingness to learn IT procedures, troubleshoot issues; good communication skills and approachable attitude; proactive attitude, willingness to learn, and a service-oriented mindset.