Customer Value Partner, Enterprise - NHS Accounts

Join Multiverse, a leading EdTech company focused on AI adoption and workforce transformation. As a Customer Value Partner, you will be responsible for managing a portfolio of Enterprise accounts, ensuring successful program launches, measurable business impact, and long-term value realization. You will build relationships with key stakeholders, translate learning outcomes into business impact narratives, and oversee launch excellence. This role requires a strong background in customer success, account management, or consulting, with experience in the NHS or managing NHS accounts.

• Independently lead the end-to-end customer journey for a portfolio of Enterprise accounts, ensuring long-term value realization and renewal.
• Build and defend credible relationships across HR, executive sponsors, and business leaders, ensuring Multiverse is embedded in their digital and talent strategy.
• Partner with executive sponsors to translate complex learning outcomes into specific business impact narratives, achieving high-level engagement from senior leadership.