Customer Success Manager - West Coast

Join DataDome, a leading AI-driven cybersecurity company, as a Customer Success Manager. In this role, you will be the primary business owner of the customer relationship post-sale, building trusted relationships with key stakeholders and driving product adoption and value realization. You will also monitor customer health, lead escalation management, and collaborate cross-functionally to deliver a seamless customer experience. This is a fully remote position with a competitive salary and benefits package.

• Act as the primary business owner of the customer relationship post-sale, building trusted relationships with key stakeholders.
• Own the post-sale success of DataDome’s largest enterprise customers, ensuring they achieve desired outcomes and realize full value from the platform.
• Drive product adoption and value realization by maintaining deep product knowledge and guiding customers on best practices, features, and new capabilities.