Salesforce Functional Consultant

Join NTT DATA, a global leader in business and technology services. As a Senior Salesforce Business Analyst, you will lead strategic CRM initiatives, collaborate with cross-functional teams, and drive innovation across the Salesforce ecosystem. You will play a pivotal role in shaping and optimizing Salesforce solutions that enhance user experience, improve productivity, and accelerate business growth.

• Lead end-to-end Salesforce initiatives, from business analysis and requirements gathering to solution design, testing, and implementation.
• Collaborate with cross-functional teams to deliver scalable and high-quality Salesforce solutions, ensuring alignment between business goals and technical outcomes.
• Conduct stakeholder workshops, discovery sessions, and gap analysis to identify opportunities for CRM improvements and automation.