Senior Client Manager - CX/EX

Join NTT DATA, a global leader in business and technology services. As a Senior Client Manager, you will be responsible for managing and growing relationships with clients, driving sales growth, and ensuring client satisfaction. You will work closely with various stakeholders and use our sales tools and methodologies to effectively manage accounts and opportunities. This role requires advanced experience in global partner management, sales environments, and customer service, as well as a strong business acumen in sales.

Responsibilities

• Gestionar y hacer crecer las relaciones con los clientes, enfocándose en la expansión y renovación de soluciones.
• Identificar las necesidades actuales de los clientes y articular cómo los servicios de la empresa pueden satisfacer esas necesidades.

Requirements

• Tomar la responsabilidad total de las cuentas asignadas, asegurando la satisfacción del cliente a lo largo de su ciclo de vida.