Salesforce Field Service Architect

Join NTT DATA, a global leader in business and technology services. As a Salesforce Field Service Architect, you will design and implement end-to-end Salesforce Field Service solutions, optimize operating models, and provide architectural leadership throughout delivery. You will collaborate closely with delivery, technology, industry, and client teams, and build trusted client relationships. This role requires proven experience as a Salesforce Solution Architect or Field Service Architect, deep expertise in Salesforce Field Service, and strong stakeholder management skills.

• Lead the design of end-to-end Salesforce Field Service solutions across Service Cloud, Field Service, the Field Service Mobile App and Experience Cloud.
• Translate business requirements into scalable, secure and high-performing solution architectures aligned to enterprise standards and industry best practice.
• Support presales activities through discovery workshops, solution shaping, estimates, licensing recommendations, commercial input and client presentations.