Customer Relations Executive

Join Ebury, a fast-growing fintech company, as a Customer Relations Executive in Milan. In this role, you will be the main point of contact for corporate clients, providing daily operational and trading assistance. You will need strong client-facing skills, operational know-how, and problem-solving abilities. The ideal candidate will be fluent in English and Italian, have sales experience, and knowledge of foreign exchange. Ebury offers a dynamic and supportive culture, career development opportunities, and a generous benefits package.

• Servicing a portfolio of 200-300 clients, providing daily operational and trading assistance.
• Acting as an ambassador for the product and service at a customer-facing level, promoting the company offering.
• Resolving client issues as they arise, taking ownership of client issues/queries and seeing them through to the end.