Senior Content Designer

About Methods

Strong communication and interpersonal skills: communicate a range of information to a variety of audiences. For example, talking about digital products and the GDS in a way that stakeholders understand

Responsibilities

• Join our team as a Senior Content Designer, where you will play a crucial role in planning, writing, and managing accessible content in line with GDS/GOV.UK standards. You will produce accurate, timely, and relevant content that is easy to understand and search engine optimized. Additionally, you will manage stakeholders, champion user-centered design practices, and advocate for accessible digital products and services. You will also take responsibility for content quality, support the lead content designer, and help create a welcoming and inclusive team environment.
• Plan, write, and manage usable and accessible content in line with GDS/GOV.UK standards.
• Produce content that is accurate, timely, relevant, easy to understand, and meets style guidelines.
• Manage stakeholders and build successful relationships, explaining content decisions and advocating for user-centered design practices.
• We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring
• Stakeholder relationship management: effectively negotiate and influence stakeholders, manage relationships, build strategic relationships, communicate regularly and remove blockers, while keeping the focus on user needs
• Ensuring quality: make sure content is regularly reviewed and evaluated, contributing to continuous improvements and iterations
• Working as a content designer in an agile environment: you understand agile approaches, advocate for the role of content design in multidisciplinary teams, and encourage healthy working relationships with other disciplines
• Accessibility: put accessibility at the heart of approaches to designing content and encouraging others to do the same
• Understanding user needs: work closely and collaboratively with user researchers to gain insights and make decisions based on findings
• Proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work
• Experience in creating and updating prototypes, from paper sketches to coded prototypes (for example, using the

Requirements

• You will have a passion for making things easier for people to understand and helping users complete their goal
• You will have experience of working in a public sector environment, with a working knowledge of standards and principles, such as the Service Standard
• Strategic thinking: able to help to lead the design and implementation of strategies, and evaluate their impact and progress to make sure business objectives and user needs are being met
• Producing user-centred content: experience of evidence-based content design that meets GDS/GOV.UK standards, including a deep understanding of end-to-end journeys and experience of identifying where journey fixes or content improvements need to be made
• Proactive approach to diversity, equality and inclusion, internally and with clients
• Prototype Kit)