Vendor Management Manager

2GO Group

Here's the difference you'll make..

Responsibilities

is responsible for ensuring there is a sufficient pool of qualified truckers, warehouse brokers and freight forwarders to support business growth and service commitments.
The role is responsible in maintaining current and viable warehouse lease options for expansion, transfers and contingency needs.
The role is also responsible in achieving a timely vendor accreditation in collaboration with Procurement and responsible functions. Strengthen vendor relationships and performance to ensure reliable primary and backup partners
What you'll do..

Translate business forecasts, lane and location requirements, equipment needs and service risks into sourcing priorities
Set coverage and backup plans and direct the team to build a provider pool before urgent requirements arise
Vendor capability assessment

Oversee the team’s sourcing of vendors and collection of complete accreditation requirements
Coordinate with Procurement on accreditation priorities and target completion dates
Monitor progress and ensure the team follows up on pending requirements
Escalate delays that may affect operational needs or deployment dates

Oversee the sourcing and updating of warehouse options for expansion, transfers and backup needs
Ensure the team records each warehouse’s location, usable area, availability, rental rates, lease terms and date last verified
Ensure shortlisted options meet the business requirements and availability is reconfirmed before evaluation
Coordinate inspections with Operations and relevant technical teams to assess warehouse suitability

Confirm with Procurement that vendor accreditation, rates and required agreements are approved before endorsing the vendor for deployment
Ensure the team completes readiness checks and shares vendor contacts, service requirements and escalation procedures with Operations
Coordinate trial deployment with Operations and monitor any issues that need to be resolved
Obtain Operations’ confirmation that the vendor meets service requirements before regular deployment

Set vendor performance measures based on agreed service standards
Ensure the team prepares accurate scorecards using data validated by Operations
Lead regular performance reviews with vendors and Operations to discuss results and recurring issues

Build and maintain strong relationships with reliable trucking and freight forwarding partners
Ensure qualified backup vendors are available in case primary vendors cannot deliver
Work with vendors on improvements needed to meet service and capacity requirements
Recommend vendor renewal, limits on deployment or replacement based on performance, capacity and identified risks, in coordination with Procurement
Collaborate with Operations, Procurement, Finance, and Clients
Lead discussions to resolve vendor-related service, rate, billing and contract issues
Audit & Compliance
Ensure audit readiness and compliance with internal and client standards
Address audit findings and implement corrective actions
People Leadership
Lead Vendor Management Analysts
Define KPIs and monitor team performance
Build analytical and system capabilities within the team
You'll thrive in this role if you..

7+ years' experience of relevant experience in vendor management, logistics sourcing, procurement or transport operations, including 3 years managing a team or vendor portfolio
Minimum of 10 years of progressive leadership experience in Contract Logistics Operations, covering Warehousing, Cross-Dock, Transportation, and Distribution.
Proven track record in managing multi-site logistics operations with full P&L accountability.
Experience in client-facing roles and managing key customer relationships within the logistics industry.
Demonstrated success in driving operational transformation, productivity improvements, and business growth initiatives.
Experience assessing truckers, freight forwarders and warehouse lease options
Strong vendor evaluation, commercial analysis and performance monitoring skills
Strong leadership, negotiation, problem-solving and stakeholder management skills

Extensive knowledge of warehousing, distribution, transportation, and end-to-end supply chain operations.
Strong understanding of logistics performance metrics, operational planning, and resource optimization.
Customer-centric mindset with a focus on service excellence.
Expertise in process improvement, productivity enhancement, and operational efficiency.
Strong project and change management capabilities.
Warehouse Management Systems (WMS)
Knowledge of regulatory compliance, Occupational Health and Safety (OHS), and risk management practices within logistics operations.

Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Industrial Engineering, or any related discipline.
Postgraduate degree (MBA, Master's Degree, or equivalent) is an advantage.
Relevant certifications in procurement, supply chain management or logistics are an advantage
Transportation Management Systems (TMS)
Microsoft Office Suite (Advanced Excel and PowerPoint preferred)

Own work that matters.
You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.
Grow where you’re supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.
Excel every day.
You are empowered and recognized for raising standards and delivering everyday excellence on the ground.
Be recognized and feel valued—at work and beyond.
Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being