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Claims Handler

Davies

Responsibilities

  • Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
  • Determine appropriate actions to resolve each case.
  • Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
  • Negotiate settlements within agreed authority limits.
  • Maintain proactive communication with all parties involved.
  • Handle cases according to documented procedures and client requirements.
  • Regularly review and maintain proper reserves.
  • Stay updated on technical changes relevant to your role, including participating in company facilitated training programs.

Requirements

  • Proficiency in managing Claims from cradle to grave.
  • Experience managing Property Claims.
  • Experience with the investigation of Liability Claims.
  • Knowledge of how to value injury claims.
  • Understanding of Civil Procedure Rules and the Claims Portal.
  • Commitment to delivering outstanding customer service.

Preferred

  • Experience in managing Employer’s Liability (EL) & Public Liability (PL) claims.
  • Familiarity with reserving strategies.
  • This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application.

Professional Growth

Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications.

Our Opportunity: 12 month fixed term contract

Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients.

We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position. Although having a background in the industry is advantageous, it is not essential as we will provide you with full training and support when you start with us.

Liaison

Communicate with insurers, policyholders, and brokers.

Evidence Gathering

Obtain all relevant evidence and documentation.

Knowledge and Abilities

  • Collaborative team player.
  • Management of personal caseload.
  • Demonstrated adaptability and versatility.

Desirable

Exceptional communication abilities across various levels.

Benefits

  • Career & Purpose
  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities
  • Environmental & Social
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme
  • Financial Health

Pension, 5% employee and 5% employer contribution

  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
  • Mental, Physical & Emotional Wellbeing
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers

EAP; 24/7 confidential helpline

  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working

Dress for your day

  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Every job at Davies