This role is positioned within our non-Delegated Motor Litigation Unit which deals with motor litigation across all tracks to a value of £150k. The unit is made up of three file handling teams servicing RTA litigation on behalf of a variety clients.
The unit offers clear progression pathways, both technically and operationally allowing candidates to continue their career journey within the business.
The role of Small Claims Track File Handler involves manging a caseload of small claims motor litigation, specifically strategic portal limitation injury matters. There would also be opportunities to manage non personal injury, subrogated defendant litigation also where needed.
The cases would be managed from the point of service through to resolution.
All claims would be handled on behalf of key insurer clients as Defendant.
The role would suit an established Small Claims Litigator looking for opportunities to progress their career longer term or Portal (MOJ / OICP) litigators looking to move into a more technical area. The role could also suit a strong pre-litigation file handler looking for their first litigation handling role.
Full induction training will be provided along with continued on the job training and supervision.
Key Responsibilities
Management of a caseload of Small Claims Track cases, including effective planning and organising of the workload to ensure Court deadlines are met.
Delivery of agreed performance targets and quality standards
Analysis of the available evidence to create an initial case strategy on liability and quantum as part of a wider strategy.
Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs
Proofing witnesses, assessing their evidence and drafting statements.
Drafting of Court document and complying with all Court deadlines are met.
Instructing, briefing and liaising with Counsel.
Guiding the Defendant through the litigation process where required and setting expectations.
Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
Delegation of tasks where available and appropriate to other members of the team
Dealing with correspondence and telephone calls within strict service level agreements,
Delegation of tasks where appropriate to other members of the team
Updating reports upon receipt of evidence as required.
Adhering to Client Guidelines
that they receive up to date and accurate information about progress when requested
Ensuring files are kept within ISO 9001 guidelines
To ensure compliance with the SRA Code of Conduct 2011
Skills, Knowledge & Expertise
Established experience in law through further education or experience
File handling experience within a law practice or Insurer
Good understanding of the high way code and basic road traffic act principles
Ability to plan and prioritise workloads
Efficient in a process driven environment
Drive to achieve to take development opportunities when they arise with a positive attitude
Excellent listening and verbal communication skills
Excellent written communication skills and the ability to compose professional written communications
Ability to follow instruction with attention to detail
Ability to recognise when sensitivity and tact are required
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