Principal Sustaining Engineering Manager (Spark)

Join our team as a Principal Sustaining Engineering Manager for the Spark module. In this role, you will be responsible for the performance of Spark physical modules post-deployment and driving continuous improvement.

Responsibilities

• You will work closely with Product Management and NPI, capturing how deployed Spark modules perform in service and aggregating lessons learned into the design process.
• You will also serve as the primary engineering interface with the Data Center Facility Operations team and own subsystem failure rates, mean time between failures, and repeat failure metrics.
• Additionally, you will manage component lifecycles and issue change packages, preventive maintenance schedules, and acceptance criteria for Field Operations execution.
• Assumer la responsabilité de la performance des modules physiques de Spark après leur déploiement et conduire l'amélioration continue.
• Gérer les taux de défaillance des sous-systèmes, le temps moyen entre les défaillances (MTBF) et les métriques de défaillance répétée.
• Convertir les données de performance du terrain en exigences de conception quantifiées pour les futures itérations du document de spécifications.
• Track record of converting field performance data into design changes that measurably reduce failure rates and service costs
• Experience building sustaining engineering processes (root-cause analysis frameworks, review boards, spares policies) from the ground up
• 10 to 15 years in sustaining, reliability, or product support engineering for deployed capital hardware or infrastructure assets
• Hands-on management of component obsolescence and supplier end-of-life transitions for long-lifecycle hardware
• Obsolescence & Service Economics: Diminishing Manufacturing Sources and Material Shortages (DMSMS) practices, last-time buy modeling, spares planning, and unit service cost drivers
• Configuration Management: PLM workflows, serial-level effectivity, change order management, and as-built control

Requirements

• Required: Bachelor's degree in Mechanical, Electrical, Reliability, or a closely related engineering discipline
• Reliability Engineering: Failure Reporting, Analysis, and Corrective Action Systems (FRACAS), structured root-cause analysis (8D, 5-Why), MTBF modeling, and population failure rate analysis
• Direct familiarity with liquid-cooled data center hardware
• The persistence to chase root causes past obvious answers, paired with the practical judgment needed to manage fleet disruptions

Preferred

• Experience with modular, containerized, or prefabricated infrastructure products in the field

Pay

USD 225,000 - 255,000