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IT Specialist (Poland-TechHub)

Customs Support Group

Skills

Required

  • Windows
  • Microsoft 365

IT Specialist Do you combine technical expertise with a passion for helping people? Join us to support colleagues across our DACH locations, keep the bigger picture of our IT systems in view, and contribute to rollouts and projects.

Responsibilities

  • You will work from home, with occasional on-site visits.
  • You provide first- and second-level support to our colleagues and support IT systems across our DACH locations. • You resolve IT issues and set up hardware and software. • You look beyond individual systems to assess technical requirements and challenges in the wider IT context. • You contribute to rollouts and IT projects and support day-to-day IT operations.

Requirements

  • Vocational training or a degree in IT, or an equivalent qualification, along with practical experience. • Good knowledge of Windows and Microsoft 365 environments, combined with a broad understanding of how IT systems work together. • A structured, independent and service-oriented approach to work, with strong analytical thinking. • Confident communication in English, German is a plus.
  • Your working arrangements You will work from home and provide on-site support when needed.

You should be willing to travel

business trips and on-site visits are occasionally required but remain the exception.