Contingent Project Manager

Papaya Global as a Contingent Project Manager, where you will lead complex customer implementations, particularly in Contingent Workforce Management programs. You will guide strategic customers through seamless implementation journeys, ensuring compliance, visibility, and efficiency in supplier management and contingent labor operations. This high-impact role requires experience in a Managed Service Provider (MSP) organization and familiarity with Vendor Management Systems (VMS). You will coordinate cross-functional teams, serve as the primary point of contact for customers, and monitor program performance.

About Papaya Global

Proven experience leading large, multi-faceted customer implementations in the contingent workforce industry

Responsibilities

• Lead complex customer implementations, particularly those involving Contingent Workforce Management programs, ensuring best-in-class outcomes.
• Develop and manage detailed project plans, timelines, resource allocations, and stakeholder communications, coordinating cross-functional teams to deliver complex projects.
• Serve as the primary point of contact for customers throughout the implementation lifecycle, leading weekly implementation meetings, managing deliverables, and creating executive-ready reports.
• Excellent internal and external communication skills, with the ability to lead stakeholders across a range of functions and geographies

Requirements

• Demonstrated knowledge of MSP delivery models and VMS tools (e.g., Fieldglass, Beeline, VNDLY, Magnit, etc.)
• Ability to manage multiple projects and clients simultaneously, with a keen focus on compliance, customer satisfaction, and workforce program success
• 5+ years of experience in a Project Management or Sr. Project Management role
• Strong problem-solving skills and ability to foresee challenges, mitigate risks, and keep complex programs on track
• High initiative with a drive to improve internal processes and the client experience through innovation, lessons learned initiatives and feedback

Preferred

• Experience implementing or integrating with HCM or workforce platforms alongside a VMS
• Internationally recognized Project Management certification (PMP, PRINCE2, Agile, etc.)
• Familiarity with compliance and regulatory frameworks for contingent labor across multiple geographies

Background in strategic workforce planning, vendor strategy, or workforce analytics