Global Payroll Expert

Join our team as a Global Payroll Expert, where you will be responsible for managing day-to-day payroll activities in multiple countries, ensuring accurate and timely processing in accordance with local requirements. You will provide exceptional customer service, handle employee and customer queries, and contribute to country expansion by establishing processes with in-country processors.

About Papaya Global

We’re looking for an energetic, reliable, and adaptable payroll service support team member who is skilled at process improvements and data validations for the accurate and efficient processing of payroll

Detailed oriented

Responsibilities

• Additionally, you will identify opportunities for process improvement and support the implementation team in onboarding clients.
• Be responsible for handling the day-to-day activities necessary to deliver payroll in several countries through in-country providers.
• Ensure consistent and accurate flow of information so that all payrolls are processed accurately, on time, and in accordance with local country requirements.
• Provide a first-class experience to customers and employees from onboarding to offboarding, handling employee & customer queries on payrolls.

Requirements

• Can-do positive approach
• 2+ years of payroll processing experience in one or more geographies
• Experience with outsourced payroll providers
• Advanced skills with Microsoft Office suite
• Ability to work under pressure and tight deadlines
• Strong customer service skills
• 3+ years of work experience in payroll operations or customer service operations

Benefits

• Enjoy a range of benefits, including gym reimbursement, additional maternity/paternity leave, and a transparent PTO policy.