Technical Operations Engineer

Join Arbor, a leading education technology company, as a Technical Operations Engineer. In this role, you will be responsible for the operational health of the migration journey for Arbor products, ensuring smooth data migrations and resolving issues efficiently. You will collaborate with various teams, drive process improvements, and communicate effectively with stakeholders. The position offers a flexible work environment, competitive compensation, and generous holiday benefits.

Responsibilities

• Ownership of the operational health of the migration journey for Arbor products, ensuring smooth execution and resolution of issues.
• Collaboration with Onboarding and Support teams to proactively drive communication, manage expectations, and negotiate timelines.
• Mentorship and guidance to less experienced team members in migration best practices, triage, and escalation.