Customer Education Specialist (12 month FTC)

Join Arbor Education, a company on a mission to transform the way schools work for the better. As a Customer Education Specialist, you will provide expert guidance and support to educational institutions in optimizing and utilizing Arbor MIS. Your role will include delivering training, conducting system audits, and collaborating with stakeholders to drive efficiency and improve educational outcomes. This is a remote position based in the UK, with a salary of up to £32,000.

GBP 32,000 - 32,000

Responsibilities

• Deliver online and in-person training, using professional knowledge to design and deliver services to schools, MATs, and partners.
• Develop an in-depth understanding of Arbor’s functionality, features, and best practices, and articulate these to customers to help them maximize their use of Arbor.
• Deliver managed services for schools and partners, including setups of new school years, assessments, behavior, custom reports, etc.