jobapplierCollections Associate
Liberis Ltd
- Mumbai, India
- Entry Level
- Posted
Skills
Required
- Manage frontline Collections operations
Join Salary Finance, a leading global FinTech platform, as a Collections Associate. In this role, you will manage frontline collections operations, handle customer inquiries via email and live chat, and support back-office processes. You should have previous experience in frontline collections, strong communication skills, and a commitment to maintaining accurate customer records.
Responsibilities
- Manage frontline Collections operations, including customer accounts in arrears and repayment-related enquiries.
- Handle customer enquiries across Email and Live Chat, providing clear, accurate, and empathetic support.
- Apply appropriate collections strategies and processes within a FinTech or financial services environment.