UX Researcher

Join 6sense, a leading AI-driven platform for B2B marketing and sales teams. As a UX Researcher II, you will play a crucial role in shaping our product development by conducting qualitative and quantitative research, designing efficient studies, and creating actionable research reports. You will collaborate with product managers, designers, and engineers, and help establish measurement programs. This is an exciting opportunity to work in a fast-paced environment and make a significant impact on our product strategy.

Above all, we are looking for someone who is humble, adaptable, and teachable, and who never compromises on the truth. Tools, methods, and priorities will keep changing. Respect for evidence will not

Responsibilities

• Coaching partners and triaging requests by the risk of the decision at stake, building safeguards for AI-assisted research.
• Collaborating with product managers, designers, and engineers to scope and conduct qualitative and quantitative research that delivers actionable insights.
• Designing studies to be as efficient as possible without negatively impacting rigor, and creating research reports that are clear, concise, compelling, and actionable.
• Experience using AI tools in research, and a critical eye for hallucinations, unsupported claims, and weak reasoning. You verify before you share
• Designs clear, efficient studies built around research goals and questions. Ensures research studies will yield actionable insights
• Analyzes data using industry standards and statistics
• Plays an active role in providing feedback to peers to shape research studies

Requirements

• Excellent reading, writing, and speaking skills. You absorb dense technical, quantitative, and qualitative information, simplify it without losing accuracy, and tell a clear, compelling story that supports sound decisions. You also push back respectfully and use evidence to help a team align
• Exposure to B2B marketing, sales, or martech products. We will help you learn the domain
• Working knowledge of usability and mixed methods, with a clear approach to data analysis and measurement
• Demonstrated proficiency in using industry-standard UX research tools, like Great Question, UserTesting, Dovetail, Qualtrics, Pendo
• 2-4 years of UX research experience in a product development environment, ideally B2B SaaS or other complex products, with a portfolio or case studies that show studies you owned, how you told the story, and the decisions it informed
• Proven experience collaborating with product managers, designers, and engineers
• Humility, adaptability, and teachability, shown in how you seek feedback, admit what you do not know, and adjust to change
• Collaborative across disciplines and teams and takes a proactive approach to drive positive product outcomes
• Excellent communication skills whether writing, speaking informally, or presenting at all levels of the organization

Clearly connects research insights to overarching UX vision

• Comfort with ambiguity, and a track record of creating clarity through organized communication, documentation, and operations
• Proactively adapts to changing tooling and workflows to find more efficient and effective ways of working
• Comfort with fast sprint cycles, several projects at once, and asynchronous work with a distributed team
• Proficiency in survey design, including question wording, response scales, and techniques for reducing bias

Pay

USD 94,500 - 138,600