Senior Technology Operations Analyst

Join our Strategy Operations team as a Senior Technology Operations Analyst. In this individual contributor role, you will focus on turning change into adoption at scale. You will build and maintain internal tools, track operational metrics, support project delivery, and help teams adopt new tools and ways of working. You will also manage stakeholders across functions and adapt your message to each audience. This position offers a range of benefits, including parental leave, caregiver leave, remote work options, and wellness memberships.

Responsibilities

• Identifying and implementing changes that will enhance the success of the Technology department, and building programs to support those changes.
• Building and maintaining internal tools, automations, and agents that improve team workflows and reporting, and using AI tools to prototype and test solutions.
• Tracking operational metrics and presenting progress through dashboards and clear summaries, and supporting the delivery of projects and programs.

Requirements

• Experience with data analysis and visualisation to show progress and guide decisions
• Strong communication and stakeholder skills, with examples of influencing without authority
• Good judgement on AI output: you review, test and question what the tools produce
• Hands-on experience building with AI tools, such as workflow automations, internal apps or agents. Personal or side projects count
• Working knowledge of at least one scripting or low-code approach (for example Python, JavaScript, Google Apps Script or SQL)
• Familiarity with Google Workspace, Confluence and Jira

Preferred

Experience with agent frameworks or API integrations

• Exposure to project or programme delivery in a technology or operations setting
• Experience supporting change or adoption of new tools within a team or department

Pay

EUR 25,000 - 45,000