jobapplier

Technology & Business Solution Specialist

SMN Group

About SMN Group

  • About SMN Group At SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential.
  • We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society.
  • We are always looking for people with relentless energy to push themselves further and find new avenues and unique ways to reach our shared goals.
  • Find out more about what we do here:

Responsibilities

  • Responsible for supporting in technical for cultivating customer needs including added services / non-standard services to support the Sales Team at HQ & Regional.
  • Communicating and documenting the solutions to be implemented to clients.
  • Collaboration with Tech Solution Team & O&M Team to ensure the delivery of suitable solutions.
  • Coordinate and support the Customer Relationship Management (CRM) team in explaining technical matters related to outages/churn possibilities.
  • Preparing technology & business solution dept. update reports accurately and provide recommendation analysis to ensure the targets are achieved.
  • Perform collaboration and coordination with internal and/or external stakeholders to ensure all processes runs smoothly.
  • Keep updated on new Technology and recommend/propose new Solutions / Business Opportunities to all stakeholders.

Requirements

  • Have 4-7 experiences in related field

Bachelor degree in Telecommunication Engineering/Business Management

  • Have good communication, reporting and presentation skill.
  • Fluent in English both written & verbal.
  • Experience in Design, Config/implementation, Troubleshooting

Attention to detail

  • Familiar with Networking (Router, Switch, Firewall, etc.), SDWAN, Access Point WiFi,Radio Wireless, Fiber optic tech.
  • Have knowledge on Cloud (AWS, GCP, etc.)

Benefits

  • You will be part of the fastest-growing connectivity solution provider companies in Indonesia.
  • You will be part of a fast-growing team that continuously strives to deliver client satisfaction.
  • Competitive benefits and exceptional career experience.

Placement

Placement: Bandung | Jakarta | Kediri | Medan | Batam | Solo | Makassar | Bali

Application note

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.