Returns Coordinator

Responsibilities

• You are to ensure timely claims processing, proper inventory monitoring, and compliance with documentation requirements agreed upon with principals and forwarding partners.
• What you ’ll do Responsible for monitoring the movement and quantity of all SKUs pertaining to pull-out transactions.
• Ensure the completeness and correctness of data entry, including quantities per SKU in RGS documents, prior to system encoding using SAP.
• Monitor stock movements for both actual and system inventory.
• Check the accuracy of pull-out documents against physical stocks.
• Monitor all reason codes related to pull-out and RUD stocks.
• Ensure that all pull-outs received for the day are processed for Credit Memo (CM).
• Check the completeness and correctness of processed Credit Memos based on the invoice and transmit all documents to the principal within twenty-four (24) hours upon receipt.
• Prepare disposal reports.
• Respond to queries regarding returns transactions.
• Submit monthly raw data for KPI reporting.
• Coordinate with the principal regarding stocks for pull-out.
• Coordinate with the immediate superior regarding any issues or adjustments related to data entry in documents.
• Practice Good Housekeeping and Good Warehousing Practices (GWP)in accordance with documented policies and standards.
• Ensure that all items for back-to-bin are returned to the correct location.
• Perform other tasks that may be assigned by the immediate superior.

Requirements

• You’ll thrive in this role if you Educational Background Bachelor's Degree in Business Management, Supply Chain Management, or any related field.
• Professional Experience At least one (1) year of experience in a logistics company, preferably with basic accounting knowledge.
• Competencies, Skills, Knowledge and Abilities
• Leadership Competencies
• Communication Skills
• Time Management
• Technical Competencies
• Inventory Management
• Project Management
• MS Office Programs Proficiency
• Licensure / Certification Required

Benefits

What’s In It For You at 2GO?

• Own work that matters.
• You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.
• Grow where you’re supported .
• You work in a team-first environment that prioritizes safety, care, and continuous learning.
• Excel every day.
• You are empowered and recognized for raising standards and delivering everyday excellence on the ground.
• Be recognized and feel valued—at work and beyond.
• Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being