(EG0073) Senior Business Systems Analyst

About nortal

Business Systems Analyst

Nortal autonomy, open communication, and respect for diversity as our core values.

Join us for coffee breaks, tech talks, and after-work gatherings to bond with your

Nortal family and feel part of our vibrant community.

For over 25 years,

we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business expertise with data and AI, we design solutions that create immediate impact while scaling for the future.

Responsibilities

• with a strong focus on Marketing Operations, Data Management, and System Integration.
• national
• Take
• the
• time
• to
• Spend
• it
• the
• love
• to
• enhance
• work-life
• balance.

Business Systems Analyst

• you will work closely with business stakeholders and technical teams to analyze processes, gather requirements, support data migration initiatives, and deliver technology-driven solutions that improve business efficiency.
• Analyze and document business processes, workflows, and functional requirements.
• Collaborate with Marketing, IT, and Data teams to identify business needs and improvement opportunities.
• Support marketing technology platforms, CRM systems, and enterprise integrations.
• Participate in data migration, data mapping, validation, and system integration projects.
• Create functional documentation, including BRDs, FRDs, user stories, process maps, and acceptance criteria.
• Facilitate stakeholder meetings, discovery sessions, and requirements workshops.
• Perform data analysis and quality validation to ensure accuracy and consistency.
• Coordinate User Acceptance Testing (UAT) and validate solutions against business requirements.
• Identify project risks, dependencies, and opportunities for process optimization.
• Support system deployments, digital transformation initiatives, and cross-functional project delivery.

Requirements

champion

• 5+ years of Business Systems Analysis: Experience gathering requirements, analyzing business processes, and translating business needs into functional solutions.
• 2–3+ years of Marketing Operations: Experience with marketing workflows, CRM systems, marketing automation, or marketing technology platforms.
• 3+ years of Data Management & Analysis: Experience with data validation, mapping, reconciliation, and data quality. SQL knowledge is highly desirable.
• 2–3+ years of System Integration & Data Migration: Experience supporting enterprise integrations, data migration, and system modernization projects.
• 4+ years of Functional Documentation: Experience creating BRDs, FRDs, user stories, acceptance criteria, and process diagrams.
• 2+ years of UAT & Solution Validation: Experience coordinating testing activities, validating requirements, and tracking defects.
• 3+ years of Stakeholder Management: Experience collaborating with business and technical teams to support project delivery.
• 2+ years of Agile Methodologies: Familiarity with Scrum, Agile, Jira, Confluence, or equivalent project management tools.
• Global Impact, Local Culture

Benefits

• We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being.
• Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities.
• Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth.
• Competitive USD salary.
• 100% remote work:
• While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM.
• Paid
• off
• salary.

Focus on your health without

• stress. Take the necessary time to recover and feel better.
• Enjoy an extra day off during your birthday week to celebrate in style with friends and family.

Join

Nortal