JAM Collections Agents (New)

Responsibilities

• Increase the collection of outstanding payments
• Maintain daily, weekly and monthly collection and metric goals
• Outbound/Inbound calls with customers to resolve debts owed

Essential Job Duties and Responsibilities

All communications must be handled in compliance with our collections policies and procedures

Preferred Skills, Knowledge, and Abilities

• 1-2 years of direct experience in collections; knowledge in sales, negotiation, and persuasion tools
• Excellent verbal and written communication skills
• Prior telemarketing experience with financial products preferred
• Proficiency with Microsoft Office applications
• Self-motivated and extremely goal-oriented
• Team Player