jobapplier

Customer Service Representative

Support Services Group

Responsibilities

  • Handle inbound and outbound client calls in a timely manner
  • Follow company’s call center scripts
  • Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance

Requirements

  • Previous experience in a customer service role, preferably as a Call Center Representative
  • Superb verbal communication skills
  • Quick and accurate typing skills