Customer Enablement & Training Specialist

Responsibilities

• Deliver

training sessions, onboarding programs, and cohort-based workshops

• for enterprise clients.
• Own customer onboarding from first login to full adoption.

Requirements

• , ideally within SaaS or agencies.
• Hands-on experience with
• Proven experience running

Location: Remote

Time Zone: US Time Zone

About the Role

We are looking for a

Customer Enablement & Training Specialist to help enterprise marketing teams successfully adopt a modern workflow and automation platform. This role combines training, onboarding, and marketing operations

You will guide new customers through onboarding, run client training sessions and cohort programs, and build playbooks that make adoption simple and repeatable. The ideal candidate is a natural teacher and enabler who enjoys helping marketing teams master technical workflows and use them to drive real business outcomes.

Translate

• technical workflows into simple, actionable steps for marketing and content teams.
• Build and maintain enablement playbooks to scale customer success.
• Support inbound marketing operations, including

CRM workflows, campaign automation, and reporting

• (HubSpot or similar).
• Partner with marketing and content teams on
• SEO and content enablement projects

Requirements

• 2+ years in marketing operations, customer success, or product enablement
• HubSpot or other CRM/marketing automation platforms client-facing training sessions, onboarding, or workshops
• Strong foundation in

SEO

and content creation

Proficiency in SQL and Python

• (must be able to use both in workflows and training contexts).
• Excellent communication skills with the ability to explain technical concepts to non-technical audiences.

A

teacher/educator mindset who enjoys enabling others and building scalable processes.

Why This Role is Exciting

• Work directly with enterprise marketing teams at well-known global companies.
• Develop high-demand skills in

AI-driven workflow automation

• Be part of a fast-scaling technology company with strong market fit and funding.
• Play a central role in helping modern marketers adopt cutting-edge technology.

Please NOTE

It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

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