Every payment for Pro comes with a 7-day refund, no questions asked. This page says how to ask for one, and how cancelling works.
7 days to change your mind
If your plan is not for you, ask for a refund within 7 days of a payment and you get that payment back in full. No questions asked: you do not need to give a reason.
How to ask
Our orders are processed by Paddle.com, our reseller and Merchant of Record, and Paddle handles refunds. Either:
- reply to the receipt Paddle emailed you, or use the link in it, or go to paddle.net and find your order by your email address; or
- write to us at support@jobapplier.co with the email you paid with, and we ask Paddle to refund it.
The money goes back to the card or account you paid with. Your bank may take a few days to show it.
Cancelling
Cancel any time in Settings, under Subscriptions: Manage Subscription opens Paddle's page, where you cancel, change your card and download invoices. After you cancel, nothing more is charged and your plan stays until the end of the period you paid for. With a refund, the subscription is cancelled and the plan ends at once.
After 7 days
A payment older than 7 days is not refunded, except where the law where you live says it must be or something on our side kept your plan from working. Write to us and we look at it.