jobapplier

Russian Speaking Technical Support Analyst

transcosmos (TCIS)

# Russian Speaking Technical Support Analyst

> transcosmos (TCIS) · Budapest, Hungary (Hybrid) · — · Posted 2026-11-13

**Workplace:** hybrid

**Department:** IROBBUD

## Description

## Russian-Speaking Technical Support Analyst

  • **Location:** Budapest, Hungary
  • **Work arrangement:** Hybrid
  • **Languages:** Russian C1 or above | English B2 or above

Do you enjoy solving technical problems and helping people? Join **transcosmos Europe** in Budapest and support Russian-speaking customers with product-related questions and technical issues.

**Your responsibilities**

  • Provide technical support to customers in Russian.
  • Guide customers through troubleshooting steps with clear, easy-to-follow instructions.
  • Identify issues, find appropriate solutions, and escalate more complex cases when needed.
  • Keep accurate records of customer interactions and the steps taken to resolve issues.
  • Collaborate with colleagues and internal teams in English.

## Requirements

**What we’re looking for**

  • **Russian at C1 level or above**, with strong spoken and written communication skills, as your main working language.
  • **English at B2 level or above** for internal communication.
  • A customer-focused approach, patience, and a willingness to help.
  • An interest in technology and a structured approach to problem-solving.
  • Confidence using computers and learning new systems.
  • Availability to work in a hybrid arrangement in Budapest.

Previous experience in customer service or technical support is an advantage.

## Benefits

**Why join us?**

  • Hybrid working in Budapest.
  • An international, multilingual team.
  • Cafeteria
  • Private Health Insurance
  • The opportunity to use your language skills every day.
  • A role where you can develop your technical troubleshooting and customer support skills.

**Interested? Apply with your English CV — we look forward to hearing from you!**

## Apply

[Apply at transcosmos (TCIS)](https://apply.workable.com/tciscareers/j/F1589437AB/apply)

  • ---
  • Powered by [Workable](https://www.workable.com)