Teller

Teller

You are detail-oriented, service-driven, and enjoy helping customers with their banking needs. As a Teller, you will be at the frontline of customer service, handling financial transactions accurately while delivering a positive banking experience. This role offers hands-on exposure to branch operations, banking systems, and customer relationship management, making it an excellent opportunity to build a rewarding career in banking.

Responsibilities

• Process deposits, withdrawals, fund transfers, bills payments, and other over-the-counter transactions.
• Handle cash and check transactions while ensuring accuracy and compliance with bank policies.
• Verify client information and transaction documents.
• Assist customers with inquiries and provide excellent service during every interaction.
• Balance cash transactions and maintain accurate records at the end of each business day.
• Follow operational, security, and regulatory requirements, including AMLA and other banking guidelines.
• Support branch operations and contribute to the achievement of service standards.
• Transactions are processed accurately and efficiently with minimal errors.
• Customer concerns are addressed professionally and promptly.
• Daily cash balancing and reconciliation are completed successfully.
• Compliance, security, and internal control standards are consistently observed.
• Positive customer feedback and strong working relationships with branch colleagues.

Requirements

• Bachelor's degree in any business-related course or equivalent.
• Strong numerical, analytical, and organizational skills.
• Excellent communication and customer service abilities.
• High level of integrity, accuracy, and attention to detail.
• Proficient in basic Microsoft Office applications.
• Fresh graduates are encouraged to apply.

Benefits

• Structured training and on-the-job learning opportunities.
• Exposure to core banking operations and customer-facing functions.
• Supportive team environment focused on growth and development.
• Opportunities to build your banking knowledge and advance your career.
• Meaningful work that helps customers achieve their financial goals.