Counterfraud specialist - 6 month secondment

Join our Counterfraud Team as a Counterfraud Specialist for a 6-month secondment. In this role, you will investigate policy information, validate risk details, identify potential fraud, and recover outstanding documentation and payments. You will work closely with customers and colleagues across the business to ensure fair outcomes while maintaining high standards of compliance and service. Strong analytical skills, excellent customer service, and communication abilities are essential for success in this role.

• Conduct investigations to ensure risks have been correctly assessed and policies accurately rated, and contact customers to verify information.
• Identify and investigate policies flagged through fraud and validation processes, and analyze information to identify inconsistencies and potential fraudulent activity.
• Proactively recover outstanding documentation and payments, and communicate effectively with customers to achieve timely resolution.