Customer advisor

Join Policy Expert, a rapidly growing insurance company based in Motherwell. As a Customer Advisor, you'll create memorable experiences for customers, handle inquiries, resolve issues, and contribute to a positive work culture. Enjoy career development opportunities, enhanced holiday and maternity packages, and a vibrant workplace atmosphere.

• Creating memorable experiences for customers by handling inquiries and resolving issues related to their insurance policies.
• Ensuring operational excellence by driving efficiency, adhering to KPIs, and continuously improving processes to deliver outstanding service.
• Leveraging knowledge to deliver accurate, up-to-date information, ensuring compliance and operational standards are met.