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Spanish Customer Support Agent

speakit

# Spanish Customer Support Agent

> speakit · Greece (Remote) · Full-time · Posted 2026-11-12

**Workplace:** remote

**Department:** Spanish

## Description

On behalf of our client, we are looking for a Spanish Customer Support Agent to join an exciting e-commerce project, providing excellent customer service to Spanish-speaking customers.

### **What you'll do**

As a Spanish Customer Support Agent, you will have the opportunity to interact with Spanish-speaking customers, assist them with their everyday inquiries, and contribute to a positive and enjoyable customer experience.

Your daily responsibilities will include

  • Responding to Spanish-speaking customers via phone, email, and live chat.
  • Guiding customers with questions about products, orders, shipping, and returns.
  • Addressing customer concerns and providing helpful solutions.
  • Handling customer requests while ensuring a smooth support experience.
  • Maintaining accurate records of customer interactions.
  • Coordinating with relevant teams to address customer needs effectively.
  • Ensuring a friendly, professional, and customer-focused approach in every interaction.

## Requirements

  • Native or fluent Spanish (C1/C2).
  • Good level of English (B2 or higher).
  • Strong communication and problem-solving skills.
  • Customer-oriented mindset with empathy and professionalism.
  • Good computer skills and ability to multitask.
  • Previous customer service experience is not required, but it will be considered an advantage.

## Benefits

  • 100% remote position - work from anywhere in Greece
  • Competitive salary package with additional performance-based bonuses
  • Full-time employment with flexible working hours
  • Private medical insurance.
  • Relocation support for candidates moving to Greece
  • Career development opportunities within an international organization
  • Supportive and multicultural working environment

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/A198914A4B/apply)

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