DevOps Analyst II

This

position

is

listed

on

behalf

of

a

partner

company,

who

manages

all

applications

and

next

steps.

Our

partner

is

looking

for

a

DevOps

Analyst

II

based

in

Brazil

.

We

are

looking

for

a

DevOps

Analyst

II

to

drive

the

delivery

and

continuous

improvement

of

IT

infrastructure

projects

within

a

dynamic,

technology-driven

environment.

In

this

role,

you

will

help

ensure

infrastructure

scalability,

operational

stability,

and

alignment

with

business

needs.

You

will

combine

project

management,

technical

automation,

and

data-driven

analysis

to

improve

service

performance

and

operational

efficiency.

Working

closely

with

internal

teams

and

external

partners,

you

will

identify

bottlenecks,

implement

innovative

solutions,

and

strengthen

technology

operations.

You

will

also

leverage

generative

AI

tools

to

streamline

workflows

and

increase

productivity.

This

is

an

opportunity

to

contribute

to

large-scale

technology

initiatives

while

promoting

collaboration,

innovation,

and

continuous

improvement.

Accountabilities

Lead

and

deliver

IT

infrastructure

projects,

ensuring

scalability,

stability,

and

alignment

with

business

objectives.

Map

existing

support

and

operational

processes,

identify

improvement

opportunities,

and

implement

technical

enhancements,

automation,

and

operational

best

practices.

Monitor

key

performance

indicators

(KPIs),

service-level

agreements

(SLAs),

and

support

volumes

to

identify

trends,

generate

insights,

and

develop

preventive

and

corrective

action

plans.

Act

as

the

main

technical

point

of

contact

for

internal

teams

and

external

partners,

identifying

operational

bottlenecks

and

resolving

challenges

that

affect

project

delivery

and

technology

experiences.

Organize

and

deliver

internal

training

sessions,

demonstrations,

and

workshops

to

support

the

adoption

of

newly

implemented

solutions.

Coordinate

and

oversee

third-party

service

providers

and

vendors,

ensuring

effective

collaboration,

quality

standards,

and

successful

project

execution.

Promote

continuous

improvement

through

agile

methodologies,

process

optimization,

and

the

adoption

of

innovative

technologies.

Requirements

Proven

experience

managing

and

delivering

IT

infrastructure

projects

using

agile

methodologies

and

frameworks

such

as

Scrum

and

Kanban.

Practical

experience

developing

technical

routines

and

automating

operational

tasks

using

Python,

Google

Apps

Script,

or

similar

technologies.

Hands-on

experience

incorporating

generative

AI

tools

into

daily

technical

workflows

to

improve

productivity,

such

as

Gemini,

Cursor,

Claude,

or

GitHub

Copilot.

Strong

analytical

and

problem-solving

skills,

with

the

ability

to

interpret

operational

data,

monitor

KPIs

and

SLAs,

and

translate

findings

into

actionable

improvements.

Excellent

communication

and

collaboration

skills,

with

the

ability

to

coordinate

multidisciplinary

teams,

manage

stakeholders,

and

work

effectively

with

external

service

providers.

Proactive,

organized,

and

results-oriented

mindset,

with

the

ability

to

manage

multiple

priorities

and

drive

initiatives

independently.

Nice

to

have:

Knowledge

of

network

architecture

and

SD-WAN

connectivity,

as

well

as

information

security

fundamentals

and

best

practices.

Familiarity

with

public

cloud

platforms

such

as

AWS,

Microsoft

Azure,

or

Google

Cloud

Platform

(GCP).

Experience

administering

operating

systems,

particularly

Windows

10/11

and

Android.

Knowledge

of

centralized

endpoint

management

tools

and

device

administration

solutions.

Benefits

Flexible

medical

and

dental

insurance

plans.

Medication

assistance

and

healthcare

allowances

for

family

members.

Free

psychotherapy

sessions

and

24/7

telemedicine

services.

Ongoing

mental

health,

preventive

healthcare,

and

vaccination

programs.

Mea

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• We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
• We appreciate your interest and wish you the best!
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