Spa Therapist

Treatment Delivery & Guest Experience

Deliver professional spa treatments and bespoke wellness experiences tailored to individual guest needs, ensuring adherence to high brand standards.

Guest Consultation & Relationship

Connect with guests to assess expectations, note preferences, conduct seamless pre-/post-treatment handovers, and follow up to ensure overall satisfaction.

Product Knowledge & Retail Sales

Maintain comprehensive knowledge of all treatments and promotions, achieve retail/treatment sales targets, and accurately record daily sales figures.

Hygiene & Treatment Room Care

Ensure treatment rooms, spa equipment, and products meet strict standards of hygiene, sanitation, and presentation before and after each session.

Inventory & Cost Control

Monitor and manage professional treatment stock and supplies, using products strictly according to manufacturer specifications to minimize waste.

Safety, Operations & Flexibility

Adhere to spa SOPs, health and safety regulations, and personal grooming standards, while supporting reception duties, scheduled events, and demonstrations as required.

Key Responsibilities

Treatment Delivery & Guest Experience

Deliver professional spa treatments and bespoke wellness experiences tailored to individual guest needs, ensuring adherence to high brand standards.

Guest Consultation & Relationship

Connect with guests to assess expectations, note preferences, conduct seamless pre-/post-treatment handovers, and follow up to ensure overall satisfaction.

Product Knowledge & Retail Sales

Maintain comprehensive knowledge of all treatments and promotions, achieve retail/treatment sales targets, and accurately record daily sales figures.

Hygiene & Treatment Room Care

Ensure treatment rooms, spa equipment, and products meet strict standards of hygiene, sanitation, and presentation before and after each session.

Inventory & Cost Control

Monitor and manage professional treatment stock and supplies, using products strictly according to manufacturer specifications to minimize waste.

Safety, Operations & Flexibility

Adhere to spa SOPs, health and safety regulations, and personal grooming standards, while supporting reception duties, scheduled events, and demonstrations as required.