Lead Technical Onboarding Engineer
- India
- Remote
- Full-time
- Lead/Staff
- Posted
This
position
is
listed
on
behalf
of
a
partner
company,
who
manages
all
applications
and
next
steps.
Our
partner
is
looking
for
a
Lead
Technical
Onboarding
Engineer
based
in
India
.
As
a
Lead
Technical
Onboarding
Engineer,
you
will
play
a
key
role
in
helping
enterprise
customers
successfully
deploy
and
operationalize
advanced
graph
database
solutions.
You
will
combine
hands-on
technical
implementation
with
team
leadership,
acting
as
both
a
trusted
technical
advisor
to
customers
and
a
mentor
to
fellow
engineers.
Working
across
cloud,
hybrid,
and
multi-cloud
environments,
you
will
guide
customers
through
infrastructure
provisioning,
security
configuration,
networking,
data
integration,
and
application
connectivity.
You
will
dedicate
most
of
your
time
to
complex
customer
onboarding
projects
while
also
providing
technical
guidance
and
escalation
support
to
your
team.
This
role
offers
the
opportunity
to
work
with
modern
cloud
technologies,
infrastructure
automation,
and
enterprise
architecture.
You
will
contribute
to
improving
onboarding
methodologies,
strengthening
technical
delivery,
and
accelerating
customer
success
in
a
collaborative,
international
environment.
Accountabilities
Lead
technical
discovery
sessions
with
enterprise
customers
to
understand
their
objectives,
define
success
criteria,
establish
project
milestones,
and
identify
potential
architectural
risks.
Manage
end-to-end
technical
onboarding,
including
the
provisioning
and
deployment
of
managed
cloud
database
environments
and
self-managed
clusters
across
AWS,
Azure,
and
Cloud
Platform.
Design
and
implement
secure
enterprise
networking
architectures
using
VPC/VNet
configurations,
PrivateLink,
private
endpoints,
and
network
peering.
Configure
infrastructure
security
measures,
including
TLS/SSL,
encryption
at
rest,
enterprise
single
sign-on
(SSO),
OIDC/SAML
authentication,
and
role-based
access
control
(RBAC).
Design
and
support
data
ingestion
pipelines,
including
bulk
imports,
stream
processing,
and
Change
Data
Capture
(CDC),
while
advising
development
teams
on
database
drivers,
connection
pooling,
and
application
performance
optimization.
Guide
customers
on
observability,
logging,
monitoring,
Cypher
query
optimization,
and
backup
and
recovery
best
practices.
Produce
technical
documentation,
including
architecture
diagrams,
Architectural
Decision
Records
(ADRs),
deployment
guides,
and
operational
runbooks.
Act
as
the
primary
technical
escalation
point
for
the
onboarding
team,
resolving
complex
implementation
challenges
and
supporting
colleagues
with
customer-specific
architectures.
Mentor
and
coach
fellow
engineers
through
technical
discussions,
design
reviews,
collaborative
troubleshooting,
and
customer
engagements.
Coordinate
team
workload
and
account
coverage
to
maintain
consistent
onboarding
quality
and
delivery
timelines.
Identify
opportunities
to
improve
onboarding
processes,
automation,
technical
tooling,
and
reusable
architectural
resources.
Requirements
Bachelor's
degree
in
Computer
Science,
Engineering,
or
another
technical
discipline,
or
equivalent
practical
experience.
At
least
5
years
of
experience
in
a
customer-facing
technical
role,
such
as
Technical
Onboarding
Engineering,
Solutions
Architecture,
Platform
Engineering,
or
Technical
Consulting.
Previous
experience
acting
as
a
technical
lead,
mentor,
or
escalation
point,
with
the
ability
to
balance
hands-on
implementation
and
team
guidance.
Strong
practical
experience
designing,
deploying,
and
managing
production
workloads
in
at
least
one
major
cloud
environment
AWS,
Azure,
or
Cloud
Platform.
Deep
understanding
of
enterprise
networking,
including
VPC/VNet
architectures,
routing,
peering,
and
private
connectivity
solutions.
Experience
configuring
enterprise
identity
and
access
management
systems,
including
SSO,
OIDC,
SAML,
and
RBAC.
Strong
troubleshooting,
problem-solving,
and
technical
architecture
skills,
with
the
ability
to
How Jobgether works
- We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
- We appreciate your interest and wish you the best!
- Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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