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BackOffice Payments Officer

capital.com

Our Back Office Payments team makes sure every client deposit and withdrawal is processed accurately, securely and on time. As a BackOffice Payments Officer, you will handle daily payment operations and act as a key link between our payment providers, banks and internal teams. You’ll also play a part in supporting new entity launches and crypto-related activity as the business grows.

What you’ll do

Process daily payment transactions (funds in and out), making sure they are accurate and on time

Investigate and resolve payment exceptions, failed transactions and client payment queries

Communicate with payment service providers and banks to resolve issues and keep operations running smoothly

Work with the AML, Compliance, Customer Support, Accounting and Sales teams on payment-related tasks

Monitor transactions for signs of financial crime, including money laundering and terrorist financing, and escalate high-risk activity

Support new entity launches and new payment activities, including crypto

Take on additional responsibilities as business needs evolve

What you’ll bring

Experience in a payments, operations or back-office role, ideally at a bank, payment provider, fintech or brokerage

A solid understanding of international payments

Strong attention to detail and the ability to manage several tasks at once in a fast-paced environment

Business-level English (B2 or above)

Willingness to work a flexible shift schedule

A collaborative, team-first attitude

Nice to have:

Knowledge of AML and financial crime red flags

Exposure to crypto payments or digital assets

Experience with back-office or payment platforms

What you will get in return:

Competitive Salary

We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.

Work-Life Harmony

  • Join a company that genuinely cares about
  • you
  • —because your life outside of work matters just as much as your time on the clock. #LI-Hybrid

Annual Performance Bonus

Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.

Generous Time Off

Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.

Employee Referral Program

Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.

Comprehensive Health & Pension Benefits

From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!

Workation Wonderland

Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!

Volunteer Days

Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.