Sales Operations Lead

Join Braze, a leading customer engagement platform, as a Sales Operations Lead. In this role, you will be the operational and analytical partner to our Global Account Management and AI Sales leadership team, owning the planning, process, and data foundations that drive expansion at scale.

You will collaborate with regional Sales Ops leaders, run the operating cadence, define the metrics framework, analyze sales data, and drive the AI strategy for Sales Ops. The ideal candidate has 6+ years of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high growth B2B SaaS company.

• Own the annual territory and account-assignment process for Global AM and AI Sales, ensuring accuracy and equitability.
• Run the operating cadence and turn tribal-knowledge processes into ones that are documented and repeatable.
• Define the metrics framework and reporting for Global AM and AI Sales that give leadership real-time visibility into performance.