Sales Operations Manager

Sales Operations Manager to create scalable, technology-driven processes that ensure best practices across opportunity management, pipeline visibility, and data quality.

About AlertMedia

Do work that matters.

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern

Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

Our core values drive us in our important mission of keeping people safe:

humans not robots

Customers always come first

We work better together

Simplicity is our strength

Our reputation is priceless

Hard work pays off

AlertMedia

AlertMedia

Responsibilities

• also conduct data analyses that will be used to inform strategic decisions across the entire
• Go
• To

Market

• team and other parts of the business.
• As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!
• Act as a strategic partner to leadership by translating d ata into clear, actionable insights and recommendations

Lead initiatives to

• streamline and standardize sales processes, ensuring scalability as the business grows
• Oversee key activities such as sales forecasting, territory design, and budgeting
• Design and deploy
• to
• eliminate
• manual work and improve rep productivity

Create

• real-time, self-serve reporting and dashboards for all levels of the business, reducing dependency on manual analysis
• pipeline risks, data gaps, and performance trends using automated alerts and anomaly detection
• Reactively troubleshoot issues faced by the sales teams and proactively propose enhancements to avoid those issues
• data quality and enrichment strategies through automation and third-party intelligence sources
• Evaluate

to improve sales performance

• Foster cross-functional collaboration to create the best possible experience for the sales teams
• Collaborate closely with other members of the revenue operations team to ensure optimal processes & practices throughout the opportunity lifecycle.
• CPQ implementation and maintenance

Requirements

• You are an experienced sales operations professional who has the appropriate background to quickly start tackling challenges. You are a self-starter who thrives in a fast-paced environment. You are passionate about optimizing sales processes and data management and have a roll-up-your- sleeves approach with a willingness to support the team and business. You love to learn and bring a data-driven approach to iterative improvement.
• 3+ years of experience in Revenue Operations, Sales Operations, or GTM Systems
• in Salesforce and other sales systems (Outreach, Zoominfo, Qualified, Gong, UserGems, and more)
• Advanced Excel skills (formulas, lookups, pivots, graphs)
• Strong analytical mindset with the ability to translate complex data into clear insights
• Experience improving

data quality, governance, and enrichment processes

• Experience designing and implementing automations, workflows, and system integrations
• Roll-up-your-sleeves approach with a willingness to take on "non-role-specific" sales duties as needed to support the team and business
• Strong cross-functional collaboration and stakeholder management skills
• Strongly prefer a candidate who has experience in several of the following areas:
• Business segment support
• Forecasting
• Geographic territory mapping
• Executive-facing sales reporting and data analytics
• CRM improvements and QA testing
• Commission plan design
• Building rapport with sales leadership
• Cross-functional project management
• Acquisition integration
• This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future

Benefits

• At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.
• Generous and flexible time off and parental leave policies
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!

401K with generous company match

• Amazing rewards and incentives – we love celebrating each other!
• Commitment to community service with opportunities to give back
• A Best Places to Work company 10 years in a row and numerous other awards
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
• Ongoing career development opportunities through our Learning & Development team
• You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture

Location

This position is based in Austin, Texas with a hybrid work schedule.

Identity Verification

To protect our candidates and our company from hiring fraud, finalists may be asked to complete an identity verification and present valid government-issued identification before or during the hiring process. By applying, you acknowledge that all interviews and assessments must be completed by you and not by another individual acting on your behalf.